The business environment has changed Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and servicesall hallmarks of the knowledge economy Up until now, most of the knowledge management literature has focused on technology, systems, or culture озсьд This book moves to the next stage, to focus on the peoplethe knowledge workers themselves Noted expert Karl Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work He focuses on how people learn, remember, make decisions, solve problems and actin general, how knowledge relates to work behavior By understanding how people work, managers can improve effectiveness to gain competitive advantage A· First book to connect cognitive science with knowledge management A· Karl Wiig has worldwide name recognition as thought leader A· Clearly written for professionals with charts and checklists.  Natural2004 г Мягкая обложка, 365 стр ISBN 0750677775.