Book DescriptionThe reasons that businesses have difficulty implementing enterprise-level information systems are explained in this overview of the enterprise software market Helping software companies understand the implementation experience, this guide provides a framework for companies to build software products that are compatible озтбо with organizations, humans, and complex customer environments Case studies on emerging companies are featured, including OpenMarket, Inc , E-Docs, ObjectStore, NewRiver, Inc , and BBN Communications.  Ferroli2005 г ISBN 1591408059.